Shipping & Delivery

WE OFFER FREE SHIPPING ANYWHERE IN INDIA

Please allow us up-to 3 working days for your order to be dispatched. Normally orders placed before 10:00 AM on a business day, We aim to ship the same day. Orders placed after 10:00 AM will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring engraving or any customization will require additional time and will be shipped in 3-5 working days.
Customers are responsible for any tax or Duty charged by your state government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.

Tracking
  • E-mail containing your package tracking information will be sent after shipment. Please mail us at support@saugaat.in for any questions.
Cancellation of Order by User
  • Cancellation of order within 6 hours without penalty, except the 4% Bank Charges.
  • After placing an order, customer can only cancel the order if the order state is showing as "pending" under Order History.
  • Cancellations have to be made within (maximum) 6 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email at contact@saugaat.in by giving your order number.
General Scenario
  • In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be canceled. saugaat team has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by saugaat and accept saugaat's decision regarding the cancellation.
Cancellation of Order by Saugaat
  • Saugaat reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same.
  • If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by saugaat for re-delivery shall be claimed from the User.